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Is there any way to eliminate the worries of overseas buyers?
I am very happy to share with you that I quickly reached an agreement with the customer through the www.cnponchotowels.co, and the customer placed an order with confidence and an example of a happy transaction.
The customer started contacting on October 16th, and on November 4th I paid a deposit to produce a small 20-foot container. I used various methods to eliminate the concerns of overseas buyers.
First of all, I can provide buyers with some customer cases that I have worked with before. When they see that I have cooperated with customers in their industry, and the customers who cooperated also have continuous repurchase records, it shows that they have a certain degree of recognition for our product quality and service capabilities. Potential buyers can better understand some of our company's situation through case analysis and transaction details, such as product proofing, quotation, procurement process, etc. For them, this is undoubtedly like taking a "reassurance pill", which can eliminate buyers' worries and insecurity.
Secondly, in many cases, when buyers choose suppliers, price is often not the first factor they consider. Lower real-time prices or quotes do not mean the best results. In fact, they are not only looking for sellers, but also hope to be a long-term partner. Therefore, including the size of the company, industry expertise, responsibility and reputation, product research and development capabilities, business innovation, and company potential, these factors are all factors that sellers will consider when evaluating suppliers. It is now during the epidemic period and customers cannot visit the factory. I will make an appointment with the customer to open the video conference and watch our production plant, factory equipment, production process, etc. online with the customer. Customers can see all the dynamics of future suppliers more intuitively, eliminating all doubts of customers.
How to convey the value and potential of your company as a partner to the buyer? This is very important, that is, how do we exceed the price of the product to illustrate the value of our company.
Buyers often want to understand not only the products or services you provide, but also the people behind the scenes who support their orders and business. In the end, business is dealing with people. Some people give a feeling of spring breeze, which makes it easy to get closer to the buyer. The relationship will heat up to a certain level, which will accelerate the transaction of orders. A salesperson’s attitude towards the buyer is very important. Only if the salesperson’s service attitude and professionalism are recognized by the buyer, the business will reach 99%. There are also contacts for other positions, such as key contacts for production, sales, operations and other related departments. Therefore, we can provide the contact information of these key personnel, so that buyers can directly contact you and your team members if they have any problems during the procurement process.
In fact, this order has colleagues from Zhejiang and Guangzhou competing with us. We can stand out and sign the order happily with the buyer. It is also very relevant to the details. Before the customer has officially placed the order, I have already put the relevant Product packaging information, such as the product’s carton size, net gross weight, packing quantity, carton mark, and sticker design drafts, all completed and sent to buyers for reference, giving customers a good impression and letting buyers know about us Put his products in the first place. Respect for customers is respect for oneself, and there will always be rewards for paying!